Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped and you will receive a confirmation email with tracking information.

Shipping Time
All orders typically arrive within 5–10 business days after shipment. Delivery times may vary slightly depending on your location, carrier delays, or peak periods (such as holidays or promotional events).

Total Delivery Time
Please allow 5–10 business days in total for your order to arrive (processing + shipping time).

Tracking Information
Once your order ships, tracking details will be sent via email. Please allow 24–48 hours for tracking updates to appear after receiving your tracking number.

Shipping Delays
While we strive to meet our delivery timelines, delays may occasionally occur due to factors outside our control (e.g., weather, customs clearance, carrier delays). We appreciate your patience in these situations.

Incorrect Address
Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete address information provided by the customer.

Lost or Stolen Packages
We are not responsible for packages marked as delivered by the carrier but reported as lost or stolen. If this occurs, please contact the carrier directly for assistance.

Contact Us
If you have any questions about your order or shipping, please contact our support team and we’ll be happy to help.